Privacy Policy for Supareels

1. Introduction

Welcome to Supareels ("we," "our," or "us"), a service provided by SJ SHAR LTD. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Supareels web application and related services (collectively, the "Service").

2. Information We Collect

We collect information that you provide directly to us, such as:

• Account information (e.g., name, email address)
• Blog post URLs
• Payment information
• Any other information you choose to provide

We also automatically collect certain information when you use the Service, including:

• Log data (e.g., IP address, browser type, pages visited)
• Device information
• Usage data

3. Legal Basis for Processing Personal Data

We process your data on a legitimate interest basis to provide our service efficiently, securely, and in compliance with the law. The legal bases for processing your personal data include:

• Service Delivery: Data processed to fulfill our contract in delivering our services.
• Payment Processing with Stripe: Data shared with Stripe for payment processing, under contract and legal compliance.
• Newsletters: Data used for newsletters based on your consent, which can be withdrawn anytime.

4. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Service
• Improve, personalize, and expand our Service
• Understand and analyze how you use our Service
• Develop new products, services, features, and functionality
• Process transactions and send you related information, including purchase confirmations and invoices
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes
• Send you text messages and push notifications
• Find and prevent fraud

5. Information Sharing with Third-Parties

We may share your information with third-party service providers, including but not limited to, Stripe for payment processing. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Data Portability

Under GDPR, you have the right to request a copy of your data. Please email sarwech@supareels.com to request your data.

7. Cookies and Tracking Technologies

We use functional and analytical cookies to enhance your experience. You can manage cookie preferences in your browser settings.

8. Password Handling

Passwords are never stored in plain text but hashed. Passwords sent to our server are encrypted using SSL. Maintaining the confidentiality of your username and password is your responsibility.

9. Data Retention Policy

We retain your data for as long as your account is active. We do not delete data on a set schedule.

10. Children's Privacy

Our service is not intended for children. We do not knowingly collect information from children under the age of consent.

11. User Rights

Under GDPR, you have rights to access, rectify, erase, restrict, and object to processing your data. Contact us at sarwech@supareels.com for these requests.

12. Making a Complaint

If you believe our collection or use of information is unfair, misleading, or inappropriate, please contact us at sarwech@supareels.com. We welcome suggestions for improving our procedures.

13. Changes to Privacy Policy

We may update this policy. Changes will be posted on our website.

14. Contact Information

For questions about our privacy practices, email us at sarwech@supareels.com.